How to contact the Support Team

If you need help, we're here for you!

What to expect

  • If you are 16 or under, please have a teacher/parent/legal guardian contact us on your behalf.
  • We may require you to share some account info & other details to understand your question or problem. One thing we'll NEVER ask for is your password. Please do not share passwords with us.
  • Except for times of unusually high volume, we strive to respond within 1 business day. Weekends and holidays may delay a response.

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