Kahoot! user feedback service

If you have an enquiry or encounter a problem with using Kahoot!, please browse our FAQs to see if it can be quickly addressed.


If not, please contact our support team via the the 'Contact Support' link. To help us isolate the problem, provide us with details on the device, operating system and web browser you are using, and please attach a screenshot if possible.


If you have any ideas on how we could improve the service, please make a suggestion for other users to vote on.

Knowledge Base

  1. Getting started 

    1. Who and what is behind Kahoot!
    2. How can I let my child use Kahoot! without being exposed to other users?
    3. Is Kahoot! a social media tool?
    4. Is there an app for iOS or Android?
    5. Is Kahoot! free?
  2. Pedagogy 

    1. Is there a character limit on questions and answers?
    2. How many questions can I make my kahoots?
    3. What is a Blind kahoot?
    4. What is Ghost Mode?
  3. IT and network setup 

    1. Is my network/bandwidth suitable to host or play a kahoot?
    2. Is my browser/device suitable to host or play a kahoot?
    3. What network configurations do I need to ensure Kahoot! can be used in my venue?
    4. How many can play a kahoot at once, and what bandwidth is required?
    5. Why can't I export my results to Google Drive on IE?
  4. Managing accounts 

    1. How do I delete my account?
    2. How can I sign in if I forgot my password?
    3. What are public profiles, how do I get one?
    4. What does it mean to have an "under 16" account?
  5. Creating kahoots 

    1. What are the different kahoot types for?
    2. How to edit a kahoot that's already created
    3. How to set correct answers in the create tool
    4. How to adjust a question's time limit
    5. How to tag a kahoot
  6. Adding media to a kahoot 

    1. How to add/edit a cover image
    2. How to add/edit an intro video
    3. How to add/edit an image on a question
    4. How to add/edit a video on a question
    5. Image Guidelines/Tips
  7. Playing kahoots 

    1. How to find a game PIN
    2. Why aren't questions/answers shown on student screens?
    3. How to download game results
    4. How to handle inappropriate nicknames
    5. How to turn off points on a question
  8. Sharing kahoot 

    1. How to share kahoots
    2. I can't search or share kahoots
    3. How To Make Kahoots Public/Private
    4. How to copy or edit a public/shared kahoot
    5. How to search for kahoots
  9. Events, Conferences, Teachmeets, EdCamps 

    1. PD Resources for Training/Event with Kahoot!
    2. T-shirts & stickers
  10. All articles 

    1. Is my network/bandwidth suitable to host or play a kahoot?
    2. How do I delete my account?
    3. How to find a game PIN
    4. How to share kahoots
    5. How to add/edit a cover image
    72 articles 

Feedback and Knowledge Base